Terms of service

Welcome to POPX Makhana. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Introduction

These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our website, placing an order, or engaging with our brand, you accept these Terms in full. If you disagree with any part of these Terms, you must not use our website or services.

2. Eligibility

• You must be at least 18 years old to make a purchase on our website.
• By placing an order, you confirm that you are legally capable of entering into a binding contract.

3. Products & Pricing

• All products listed on our website are subject to availability.
• Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
• We reserve the right to modify or update product prices and descriptions at any time without prior notice.

4. Orders & Payment

• By placing an order, you agree to provide accurate, complete, and updated information.
• Orders are confirmed only upon successful payment.
• We use secure third-party payment gateways for processing transactions. We do not store your payment details.

5. Shipping & Delivery

• We deliver products across India using trusted courier partners.
• Delivery timelines are estimates and may vary due to factors beyond our control.
• You will receive shipping updates and tracking details once your order is dispatched.

6. Returns & Refunds

• Due to the nature of food products, returns are accepted only if the product delivered is damaged, defective, or incorrect.
• Customers must notify us within 48 hours of receiving the order to be eligible for a replacement or refund.
• Refunds will be processed to the original payment method within 7–10 business days, after verification.

7. User Responsibilities

When using our website, you agree:

• Not to misuse, modify, or tamper with the website.
• Not to post false, misleading, or harmful content.
• Not to engage in fraudulent transactions.

8. Intellectual Property

All content on this website, including logos, images, designs, text, graphics, and product packaging, are the intellectual property of POPX (SNS GLOBAL). Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

While we strive to provide high-quality products, POPX Makhana shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability, if any, shall be limited to the amount paid by you for the product in question.

10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bihar, India.

12. Contact Us