Privacy policy

Last updated: September 8, 2025

Privacy Policy - POPX Makhana

At POPX Makhana, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or sign up for our newsletter.
  • Non-Personal Information: Browser type, IP address, device information, and browsing patterns collected automatically when you interact with our website.
  • Cookies & Tracking: We use cookies and similar technologies to improve your browsing experience and analyze website performance.

2. How We Use Your Information

  • Processing and fulfilling your orders.
  • Sending order confirmations, invoices, and shipment updates.
  • Providing customer support and responding to your inquiries.
  • Sending promotional emails, offers, and updates (you may opt out at any time).
  • Improving our website, products, and overall customer experience.
  • Complying with legal and regulatory requirements.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

  • Service Providers: Trusted third parties (such as payment gateways, shipping companies, and IT service providers) who help us operate our business.
  • Legal Obligations: When required by law or government authorities.

4. Data Security

We implement reasonable technical and organizational measures to safeguard your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt-out of marketing communications at any time.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at care@popxmakhana.com.

6. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Children’s Privacy

Our website and products are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any privacy-related concerns, questions, or complaints, you can contact us at:

POPX Makhana

📧 Email: care@popxmakhana.com

🏢 Registered Office:

  1. SNS GLOBAL, Jaiswal Tower, Dashrath Chowk, Desari Road, Mahua, Vaishali, Bihar, IN - 844122
  2. SNS GLOBAL, Mani Complex, Lalbagh, MRM Road, Rajkumarganj, Darbhanga, Bihar, IN - 846004